The customer acknowledges the validity of all his data, including name, address, phone number, email address, and credit card numbers used for purchases.
Cancellation Policy
The customer has the right to cancel the order before sending the shipment within 24 hours only.
Cancellation of the shipment after it has been sent is rejected.
Privacy Policy
Protecting your data is a matter of trust, and your privacy is important to us. Therefore, we only use your data for the purpose of Adaakaari.
Replacement Policy
The customer has the right to replace the product or order in the event that there is an error from us, or the product is damaged and please tell us within 24 hours only of receiving the order.
Returns Policy
We trust you will be happy with your purchase. If for any reason the item is not to your satisfaction, please return the new, unused item within 7 days of delivery.
• Any return for a refund may be subject to a 40% restocking fee, unless the return is a result of our mistake.
• Custom Orders are not eligible for return, unless the return is a result of our mistake.
• All return shipping must be paid for by the customer.
• We are not responsible for returned packages that are lost/damaged in transit.
• Refunds in the original form of payment will be issued.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
P3- 09, Titanium Tower, Opp. Burjuman, Karama – Bur Dubai
info@adaakaariartstudio.com
+971 50869 5476